Privacy Policy

Effective Date: April 14, 2026

This Privacy Policy and Terms and Conditions ("Agreement") applies to Trident Physical Therapy ("we," "us," or "our") and governs your use of our website located at https://www.tridentphysicaltherapy.com/ and any related services we provide.

1. Privacy Policy

Trident Physical Therapy is committed to protecting the privacy of our patients, website visitors, and prospective clients. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or contact our clinic.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, date of birth, address, phone number, and email address.

Health and Clinical Information: Information you voluntarily provide when scheduling appointments or inquiring about our services, including relevant health history or physical therapy needs.

Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected through standard web analytics tools.

Communications Data: Records of correspondence if you contact us by phone, email, or through our website contact forms.

3. How Information Is Used

We use the information we collect to:

  • Schedule and manage appointments
  • Coordinate your care and communicate with you regarding your treatment
  • Process billing and administrative matters
  • Respond to your inquiries
  • Improve our website and service offerings
  • Comply with applicable legal and regulatory obligations

We do not use your personal information for marketing or promotional purposes without your separate, explicit consent.

4. Text Messaging & Mobile Data Compliance

Opt-In

Trident Physical Therapy uses SMS text messaging exclusively for care coordination purposes, including appointment reminders and administrative and billing communications. You may opt in to receive text messages from us by completing the consent checkbox on our website contact or intake form.

Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may withdraw your consent to receive text messages at any time. Reply STOP to opt out. Reply HELP for help. Standard message and data rates may apply depending on your mobile carrier plan.

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

5. Information Sharing

Trident Physical Therapy does not sell, rent, or trade your personal information to third parties.

We do not share your mobile information or SMS consent data with third parties for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or delivering services, such as scheduling platforms or billing processors. All such parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Compliance: We may disclose information when required by law, court order, or governmental authority.

Healthcare Operations: We handle all patient information in accordance with applicable federal and state healthcare privacy laws. We do not make guarantees beyond what is required by applicable law.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information, subject to applicable legal and clinical recordkeeping requirements
  • Withdraw consent to SMS communications at any time by replying STOP

To exercise any of these rights, please contact us using the information provided in the Contact section below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Terms and Conditions of Use

These Terms and Conditions govern your access to and use of the Trident Physical Therapy website at https://www.tridentphysicaltherapy.com/. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please discontinue use of our website.

9. Use Restrictions

You agree not to:

  • Use our website for any unlawful purpose or in violation of any applicable regulations
  • Attempt to gain unauthorized access to any portion of our website or systems
  • Transmit any harmful, offensive, or disruptive content through our website
  • Reproduce, distribute, or exploit any content from our website without prior written permission
  • Interfere with the security or proper functioning of our website

10. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and service descriptions, is the property of Trident Physical Therapy or its content providers and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. Trident Physical Therapy does not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.

12. Termination

We reserve the right to restrict or terminate your access to our website at any time, without notice, for conduct that we determine, in our sole discretion, violates these Terms and Conditions or is otherwise harmful to our clinic, patients, staff, or third parties.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in the State of New York.

14. Changes to Terms

Trident Physical Therapy reserves the right to update or modify this Privacy Policy and Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website following any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or these Terms and Conditions, please contact us:

Trident Physical Therapy298 Sunrise Hwy, Rockville Centre, NY 11570Phone: +1 (516) 386-2044Email: info@tridentphysicaltherapy.comWebsite: https://www.tridentphysicaltherapy.com/

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