Privacy Policy (Effective Date: January 21, 2026)
Trident Physical Therapy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, schedule services, or receive care coordination communications from us.
This policy applies to information collected through our website (tridentphysicaltherapy.com) and through communications with our clinic.
Information We Collect
We may collect the following categories of information:
Information you provide directly
Contact details (such as name, email address, phone number, mailing address)
Appointment and scheduling details
Intake, service-related, and administrative information you choose to provide
Billing and payment-related information (as applicable)
Messages you send to us (by email, web forms, phone, or text)
Information collected automatically
Device and browser information (such as IP address, browser type, device identifiers)
Website usage data (such as pages visited, time spent, referring/exit pages)
Cookies and similar technologies used for basic site functionality and analytics
Information from service providers
Information needed to support scheduling, communications, payments, or website hosting (as applicable)
How Information Is Used
We may use information we collect to:
Provide services and support care coordination (including scheduling and administrative communications)
Respond to inquiries and communicate with you
Manage appointments, confirmations, reminders, and clinic operations
Handle billing, payments, and administrative matters (as applicable)
Maintain and improve our website, services, and user experience
Protect the security and integrity of our systems and prevent fraud or misuse
Comply with applicable laws and regulations
Text Messaging & Mobile Data Compliance
We use text messaging for care coordination only, such as appointment reminders and administrative or billing communications.
Opt-In
You may opt in to receive text messages by checking the consent checkbox on our website forms. Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
Reply STOP to opt out. Reply HELP for help.
Message Frequency
Message frequency may vary.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
We do not sell or rent your personal information.
We may share information only as described below:
Service providers: We may share information with vendors that help us operate our website or provide services (such as scheduling, communications, hosting, or payment processing), only as needed to perform services on our behalf and subject to confidentiality obligations.
Legal and safety reasons: We may disclose information if required to do so by law, court order, or legal process, or if we believe disclosure is necessary to protect rights, safety, or prevent fraud.
Business operations: If we are involved in a business transition (such as a merger, acquisition, or sale of assets), information may be transferred as part of that transaction, subject to appropriate protections.
Mobile information will not be shared for marketing purposes.
Your Rights
Depending on your relationship with us and applicable law, you may request to:
Access or update certain information you have provided to us
Ask questions about our privacy practices
Request that we delete certain information, where applicable and permitted by law
To make a request, contact us using the information in the “Contact Information” section below.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
Terms & Conditions of Use
By accessing or using tridentphysicaltherapy.com (the “Site”), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the Site.
The Site is provided for general information, scheduling, and communications related to our services, including physical therapy and performance-related services.
Use Restrictions
You agree not to:
Use the Site in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to the Site, accounts, or systems
Interfere with or disrupt the security or operation of the Site
Upload or transmit harmful code (including viruses, malware, or other disruptive code)
Use automated means to scrape, crawl, or harvest data from the Site without permission
Misrepresent your identity or provide false information through the Site
We may suspend or restrict access to the Site if we believe you have violated these Terms.
Intellectual Property
All content on the Site, including text, graphics, logos, and design, is owned by or licensed to Trident Physical Therapy and is protected by applicable intellectual property laws. You may view, download, and print content for your personal, non-commercial use only. Any other use requires our prior written permission.
Third-Party Links
The Site may include links to third-party websites. We do not control and are not responsible for the content, privacy practices, or security of third-party sites. Your use of third-party sites is at your own risk.
Termination
We may terminate or suspend your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law) will survive.
Governing Law
These Terms and any disputes relating to the Site or our services will be governed by the laws of the State of New York, without regard to conflict of law principles.
Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a new effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.
Contact Information
Trident Physical Therapy
298 Sunrise Highway
Rockville Centre, NY 11570
Phone: (516) 386-2044
Email: mbarle@tridentphysicaltherapy.com
Business Hours: Mon–Fri 7:00 AM to 8:30 PM (EST)